Quiet Devon Bed and Breakfast B&B - 3 miles fromM5 - Ideal for Exeter and Cullompton

 

CORONAVIRUS ACTION PLAN

Existing Bookings

We are closed until Monday 17th May 2021 when all existing bookings will stand from that date.
Should the regulations change we will email or phone you to update you
Contact details of the primary guest will be held for test and trace purposes. The NHS Test and Trace QR code will be displayed for guests to scan using the NHS Covid – 19 App should you wish. No deposit will be taken for new bookings and if guests have to cancel because of Covid, there will be no charge except if the room has been used.

Our cleaning standards have been updated to include a new risk based approach.
See risk assessment
Hand sanitiser can be found in the hall on arrival and in all guests rooms. This is to be used before entering the dining room for breakfast.

Social Distancing and Wearing of Masks

We ask that you adhere to the 2 metre social distancing rules throughout your stay.
Guests will be required to wear masks on arrival and in communal areas. They are not required when seated in the dining room.

Breakfast Service

Breakfast times will be staggered to ensure social distancing is maintained. This will be arranged with you upon arrival.
There will be no buffet. There will be a menu and guests will order food and it will be brought to the table.

Check In and Check Out

To ensure social distancing guests will be asked estimated time of arrival and the key of your room will be in the door of your bedroom with the front door key attached. It will be sanitised before your arrival. If you require assistance please ring the bell in the hallway. Check out: Booking.com and Air b & b guests will have paid prior to arrival. Other guests may pay cash on leaving or cheque. Please leave your key in the bedroom door

Guests Health

It is essential that you d not travel if you are unwell or are showing any Covid 19 symptoms.
If you develop suspected symptoms during your stay we ask that your leave immediately and return home and get a test
Any other guests staying will be notified.
Should you have any further questions please do not hesitate to contact us.

Risk assessment 

Company name: Weir Mill Farm Bed and Breakfast

Assessment carried out by: Rita Parish

Date assessment was carried out: Feb. 2021

Date of next review: Feb. 2022

What are the hazards?
Who might be harmed and how?
What are you already doing to control the risks?
What further action do you need to take to control the risks?
Who needs to carry out the action?
When is the action needed by?
Done

Legionella

Hosts

Guests

Staff

Infection of Legionella from standing water while the property is empyty

Throughout the period the building was empty the following procedure was carried out on a weekly basis

All toilets flushed

All kitchen, bath and hand basin taps run for two minutes to let both hot and cold water to pass through

All showers run for two minutes

Before reopening all shower heads will be at least an hour in a sterlising solution

Host

Before reopening

 

Guest Arrival and check ins

Person to person contact during COVID 19 pandemic

Hosts 

Guests

 

Pre- Arrival -Send details of Covid 19 measures and protocols to guests on confirmation of booking

Ask lead guest or booker to provide contact details for all members of the party tracing purposes

Consider asking guests to sign a declaration confirming no pre-existing Covid 19 symptoms 

Consider allocating specific guest arrival times

On arrival

Greet guest while maintaining recommended social distancing guidelines. Explain protocols that wil be in place for the duration of the stay.

Host




Host




Host




Host

April 2021



 

At Point of booking/during booking confirmation





Monitor on reopening to determine if the measure is necessary

 




Ongoing

Person to person contact during COVID 19 pandemic

Hosts

Guests

Staff

Becoming infected with COVID19 and further spread the infection

Owner and staff already know they must not come to work if they have symptoms of CoronaSvirus or if anyone in their household has symptoms of Coronavirus

Staff required to wash their hands on arrival at work and after each task throughout the working day.

If any member of staff develops symptoms while at work they will be sent home ad advised to follow the latest Government guidance

 

 

 

Guests not maintaining social distancing with the house

Person to person contact during COVID 19 pandemic

Hosts

Guests 

Staff

N/A

Appropriate signage throughout the building reminding guests of social distancing requirements

Hand sanitising stations at entry and exit point

 

Host

Continuing

 

Breakfast Service

Person to person contact during COVID 19 pandemic

Hosts

Guests

Staff

 

A specific dining table will be allocated to each room for the duration of each stay

At busy times guests will be allocated time for breakfast to stagger flow of guests through communal areas between bedroom and dining rooms. 

Tables will be set at Government recommended social distancing guidelines.

Breakfast will be on a pre-ordered basis only

No self-service items will be available

Pre-ordered breakfast items will be taken to the guests a their allocated tables.

All used crockery, cutlery and utensils to be cleaned in dishwaster

Serving staff to wash their hands after each task.

Kitchen and serving staff to wear appropriate PPE