CORONAVIRUS ACTION PLAN
Existing Bookings
We are closed until Monday 17th May 2021 when all existing bookings will stand from that date.
Should the regulations change we will email or phone you to update you
Contact details of the primary guest will be held for test and trace purposes. The NHS Test and Trace QR code will be displayed for guests to scan using the NHS Covid – 19 App should you wish. No deposit will be taken for new bookings and if guests have to cancel because of Covid, there will be no charge except if the room has been used.
Our cleaning standards have been updated to include a new risk based approach.
See risk assessment
Hand sanitiser can be found in the hall on arrival and in all guests rooms. This is to be used before entering the dining room for breakfast.
Social Distancing and Wearing of Masks
We ask that you adhere to the 2 metre social distancing rules throughout your stay.
Guests will be required to wear masks on arrival and in communal areas. They are not required when seated in the dining room.
Breakfast Service
Breakfast times will be staggered to ensure social distancing is maintained. This will be arranged with you upon arrival.
There will be no buffet. There will be a menu and guests will order food and it will be brought to the table.
Check In and Check Out
To ensure social distancing guests will be asked estimated time of arrival and the key of your room will be in the door of your bedroom with the front door key attached. It will be sanitised before your arrival. If you require assistance please ring the bell in the hallway. Check out: Booking.com and Air b & b guests will have paid prior to arrival. Other guests may pay cash on leaving or cheque. Please leave your key in the bedroom door
Guests Health
It is essential that you d not travel if you are unwell or are showing any Covid 19 symptoms.
If you develop suspected symptoms during your stay we ask that your leave immediately and return home and get a test
Any other guests staying will be notified.
Should you have any further questions please do not hesitate to contact us.
Risk assessment
Company name: Weir Mill Farm Bed and Breakfast
Assessment carried out by: Rita Parish
Date assessment was carried out: Feb. 2021
Date of next review: Feb. 2022
Legionella
Hosts
Guests
Staff
Infection of Legionella from standing water while the property is empyty
Throughout the period the building was empty the following procedure was carried out on a weekly basis
All toilets flushed
All kitchen, bath and hand basin taps run for two minutes to let both hot and cold water to pass through
All showers run for two minutes
Before reopening all shower heads will be at least an hour in a sterlising solution
Host
Before reopening
Guest Arrival and check ins
Person to person contact during COVID 19 pandemic
Hosts
Guests
Pre- Arrival -Send details of Covid 19 measures and protocols to guests on confirmation of booking
Ask lead guest or booker to provide contact details for all members of the party tracing purposes
Consider asking guests to sign a declaration confirming no pre-existing Covid 19 symptoms
Consider allocating specific guest arrival times
On arrival
Greet guest while maintaining recommended social distancing guidelines. Explain protocols that wil be in place for the duration of the stay.
Host
Host
Host
Host
April 2021
At Point of booking/during booking confirmation
Monitor on reopening to determine if the measure is necessary
Ongoing
Person to person contact during COVID 19 pandemic
Hosts
Guests
Staff
Becoming infected with COVID19 and further spread the infection
Owner and staff already know they must not come to work if they have symptoms of CoronaSvirus or if anyone in their household has symptoms of Coronavirus
Staff required to wash their hands on arrival at work and after each task throughout the working day.
If any member of staff develops symptoms while at work they will be sent home ad advised to follow the latest Government guidance
Guests not maintaining social distancing with the house
Person to person contact during COVID 19 pandemic
Hosts
Guests
Staff
N/A
Appropriate signage throughout the building reminding guests of social distancing requirements
Hand sanitising stations at entry and exit point
Host
Continuing
Breakfast Service
Person to person contact during COVID 19 pandemic
Hosts
Guests
Staff
A specific dining table will be allocated to each room for the duration of each stay
At busy times guests will be allocated time for breakfast to stagger flow of guests through communal areas between bedroom and dining rooms.
Tables will be set at Government recommended social distancing guidelines.
Breakfast will be on a pre-ordered basis only
No self-service items will be available
Pre-ordered breakfast items will be taken to the guests a their allocated tables.
All used crockery, cutlery and utensils to be cleaned in dishwaster
Serving staff to wash their hands after each task.
Kitchen and serving staff to wear appropriate PPE